Job Description

Remote Work: No

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.

Let’s create tomorrow together.

Zebra is seeking a dynamic and driven Inside Sales leader to spearhead the growth and development of our Inside Sales Hub located in Chicago,IL. We are looking for an innovative and strategic leader with a wealth of experience in Inside Sales. This position involves managing the daily operations of the Chicago Inside Sales Hub, ensuring that sales teams are well-supported and prepared to achieve their goals.

The ideal candidate will possess strong operational expertise and a proven history of enhancing processes. The Hub Director will work closely with various departments, including Marketing, IT, HR, product teams, finance, and the Inside Sales Center of Excellence, to ensure alignment and support for the inside sales organization.

The Inside Sales Hub Director will collaborate with teams across sales enablement, sales operations, and marketing to implement the inside sales strategies and playbooks. They will be responsible for leading cross-functional teams, establishing new hubs, and ensuring the successful execution of the inside sales playbooks.

The Sales Director is a key leadership position responsible for overseeing and driving the sales strategy within the organization. This role involves direct management of Sales Managers and Senior Sales Managers, ensuring the attainment of sales targets and operational objectives. The Sales Director is recognized as an excellent coach, fostering a high-performance sales culture while aligning with Zebra’s
management policies and practices. With a deep understanding of the product portfolio and competitive landscape, the Sales Director plays a pivotal role in developing and executing impactful sales plans and strategies that drive business growth. Proven success in sales management, while building strong relationships with key clients and stakeholders.

*This position is On-site full time(5 days) in our Chicago, IL office.*

1. Sales Strategy and Execution:

• Inside Sales Hub Director Specific: Support the execution of the Hub: Ensure consistency and alignment with Zebra’s goals and objectives and playbooks across hubs.
• Maintain and build additional playbooks: Collaborate with the Inside Sales COE Leader to develop and refine inside sales best practices and playbooks.

• Develop and execute strategic sales plans to achieve company objectives and revenue targets.
• Plan, implement, and manage Zebra’s sales strategy while adapting to market trends and competitive landscapes.
• Integrate persona-based prospecting to tailor sales approaches that resonate with different customer profiles by identifying, reaching, and influencing key decision-makers, influencers, and stakeholders within targeted retail prospects.

2. Team Leadership and Development:

• Lead, mentor, and inspire a high-performing sales team, including Sales Managers and Senior Sales Managers, to achieve individual and collective sales goals.
• Develops Guidance for Others; sets strong precedent for innovation and personal expertise in developing creative ideas, solutions, method and techniques; accountable for decisions that have a direct impact on Zebra overall
• Assess team performance and potential leaders and foster development through established programs, mentoring, and individualized growth areas.
• Expertise in change management, effectively leading and guiding the sales team through transformations affecting the business, both internally and externally, and possess the ability to manage transitions smoothly, ensuring minimal disruption while maximizing opportunities for growth and success

3. Client Relationship Management:

• Lead team with a customer-first approach by identifying desired outcomes and value drivers, presenting tailored solutions, co-developing success plans, and ensuring ongoing alignment on KPI goals and progress to create shared value.
• Create and communicate sales goals and ensure C-level executives are informed on the progress of those goals.
• Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.

4. Performance Management:

• Meet or exceed annual sales targets and ensure alignment with regional/territory goals.
• Responsible for harnessing the power of Salesforce CRM to enhance sales processes and drive revenue growth, effectively utilize Salesforce’s robust features to analyze sales data, identify trends, and develop actionable insights. Utilize data analytics to assess sales performance, identify trends, and implement strategies for improvement.
• Collaborate with sales operations and finance teams to develop accurate sales forecasts and plans.
• Monitor performance against accurate sales forecast, monitor performance and implement adjustments as needed.
• Solves complex problems, including highly intricate ones that require unique solutions, such as integrating multiple technologies impacting various Zebra businesses, while alsoanticipating and resolving issues and initiating actions to prevent future problems.

5. Market Analysis and Adaptation:

• Stay informed about industry trends, customer needs, and competitor activities, utilizing insights to adapt sales strategies and maintain a competitive edge.
• Provide valuable input to product development based on market demands and customer feedback.

6. Cross-Functional Collaboration:

• Work closely with impact teams, including but not limited to product development, sales engineering, specialist teams, customer success and support, marketing, finance, sales operations, and sales operations teams to ensure alignment of sales efforts with overall business objectives.
• Provide valuable input to product development based on market demands and customer feedback.

Minimum Requirements:

• Bachelor’s degree or equivalent experience
• 10 + years applicable work experience with strong Inside Sales leadership background(ideally to include establishing inside sales hub, building teams from ground up, managing day to day operations, and working cross-functionally)
• Must work onsite at our Chicago, IL office 5 days a week(full time)

Preferred Requirements:

• Advanced Degree
• Creates policies and practices with appropriate functional support; proven high end managerial talent
• Demonstrated ability to influence, communicate with customers and internal leadership/business units
• Strong strategic thinking and the ability to make go-to market strategy and operating practice changes
• Proven success in managing a team towards growth and revenue achievement with closing complex sales deals
• Proven sales leadership: helps define the sales skills required for Zebra success and how best to obtain them
• Excellent coaching and leadership skills, with the ability to foster a high-performance sales culture.
• Experience with persona-based prospecting and outcome-based selling
• Deep understanding of the product portfolio, industry specific trends, and competitive landscape.
• Strong analytical skills and experience with data-driven decision-making.
• Exceptional communication and negotiation skills.
• Experience in developing and executing policies that affect immediate operations and may have region/company-wide effects.
• Ability to manage other sales leaders in some cases
• Must be comfortable with change and possess the ability to work in a fast-paced, high-pressure environment

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected]. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Know Your Rights:

Conozca sus Derechos:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary: USD 149100.00 - USD 223700.00 Yearly

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

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