Job Description

Senior Benefits Counselor

Albany, New York

Is remote? No

Alliance for Positive Health
Albany, NY

Website: https://www.allianceforpositivehealth.org/

Posted: November 25, 2024

Contact Information

Name: Victoria Hotaling, Hiring Manager
Email: [email protected]
Phone: 518-434-4686

Link to posting: https://www.paycomonline.net/v4/ats/web.php/jobs/V...

Job Description

Job Summary: Provide education and guidance about the rules surrounding public

benefits (SSA, Medicare/Medicaid, SNAP, WIC, Ticket to Work) and facilitate

enrollments of people living with HIV/AIDS into individual, group sessions, and/or

online seminars. Conduct outreach to community members and providers to inform

them of the Benefits Counselling program.

Major Activities:

1. Incorporate best practices regarding confidentiality into all job duties and communications in accordance with HIPAA, Article 27-F, Alliance for Positive Health policies and procedures and other applicable regulations. Observe and abide by HIPAA and the HIV Confidentiality Law.
2. Provide a clear understanding of work incentives, as well as assist PLWH to explore all their options, reducing fear and placing the focus on preserving health while seeking employment and maintaining financial stability.
3. Ensure that service outcomes and documentation requirements are met in accordance with agency policies and procedures and funder requirements.
4. Collect, maintain, and report up to date client health indicator, contact, and history data. Utilize indicator data to address barriers and improve individual health outcomes. 
5. Assess client need for additional services; refer to services including but not limited to case management, medical care, mental health and substance abuse treatment, entitlements and housing. Case conference with other agencies and Alliance for Positive Health staff regarding mutual clients. Follow-up to assure successful linkage to referred services.
6. Perform other duties as assigned.

Qualifications:

• Associate’s degree and minimum of one year of outreach, education, case management and/or other relevant human services experience.
• Must have a valid, unrestricted driver’s license and have a vehicle to travel to designated appointment sites within a large multi-county region.
• Knowledge of public and private health insurance programs preferred.
• WorkForce Incentive Practitioner Certification (WIP-C) or equivalent certification required.
• Bilingual (Spanish) preferred.

Knowledge, Skills and Abilities Required:

• Ability to interact with people from diverse backgrounds within a climate of mutual respect, inclusion, enrichment, and growth. Familiarity with and sensitivity to specialized needs of people with HIV, substance abuse and mental health issues, people of color, gay, lesbian and transgender individuals.
• Ability to provide clients with appropriate HIV/AIDS information.
• Familiarity with and ability to access community resources and services.
• Strong communication skills, including verbal ability, writing style and active listening skills.
• Attention to detail; strong organizational skills including time management and ability to prioritize.
• Ability to work as a member of a team.
• Ability to provide strength-based, client-centered, proactive services to the target demographic.
• Must be able to work one day a week from 10 am – 6 pm.
• This position can be 100% remote.

Employment Classification:  Non-exempt; Full-time (37.5 hours). Hourly rate $23.00 to $26.00 based on experience. 

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