Summary:
The Inside/Outside Sales Representative is responsible for driving sales growth by developing and maintaining relationships with new and existing customers within the metal fabrication industry. This role involves a combination of inside sales (phone, email, virtual meetings) and outside sales (in-person and site visits). Additionally, the Salesperson will play a crucial role in costing and estimating for customer projects, ensuring accurate, competitive pricing and profitability for the company. The ideal candidate will have a strong understanding of metal fabrication processes, excellent communication skills, and a proven track record in sales.
Responsibilities:
· Engage with prospective and existing customers via phone, email, and virtual meetings to understand their needs and present relevant solutions.
· Understand client requirements and provide tailored solutions to meet their needs.
· Review customer specifications, blueprints, and technical requirements to develop detailed cost estimates for metal fabrication projects.
· Identify and pursue new business opportunities in the metal fabrication market.
· Collaborate with engineering and production teams to develop and propose custom fabrication solutions.
· Inform respective superiors about customer related affairs.
· Prepare and deliver accurate and competitive quotes and sales proposals tailored to the customer’s requirements. Follow up to secure orders.
· Manage the Purchase Order inbox, process purchase orders and create sales orders in our ERP system.
· Coordinate with production and operations teams to ensure customer orders are processed efficiently and meet specified delivery timelines.
· Conduct in-person visits to customer sites to build strong relationships, assess needs, and provide solutions tailored to their fabrication requirements.
· Process orders and ensure all necessary documentation is completed accurately and on time.
· Manage the entire sales process from initial inquiry to order fulfillment. Ensure timely and accurate processing of customer orders.
Qualifications/Requirements:
· Bachelor’s degree in Business, Marketing, Engineering, or a related field is preferred.
· 3-5 years of experience in sales, with a strong preference for experience in the manufacturing industry.
· Must possess strong mechanical knowledge. Engineering background preferred.
· Solid understanding of metal fabrication processes, materials, and applications. Ability to discuss technical details and solutions with customers.
· Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively.
· Experience with ERP systems
· Strong organizational skills with the ability to manage multiple accounts and tasks effectively.
· Proven ability to meet or exceed sales targets. Strong negotiation, closing, and relationship-building skills.
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