Esco Industries Inc in Riverside, CA is looking for one remote call center representative work from home to join our team. We are located on 1755 Iowa Ave, Bldg A. Our ideal candidate is attentive, punctual, and engaged.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Sign on bonus
Medical Insurance
Paid Training
401k
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Qualifications
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree
We are looking forward to hearing from you.
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