Job Description
If you’re in the market for a fun, rewarding, opportunity, this is it. We’re searching for passionate job seekers who have the drive and initiative to achieve results on a real estate investment team.
This role is one of the most important roles in our office, as it helps us and our clients facilitate the transaction from the time we sign the contract, all the way through to the closing.
If you Love having an impact...
If you Love helping other people...
If you Love helping your team to win…
AND if you love being a go-getter…
If you get Massive fulfillment by helping others and being a part of something bigger than yourself...
Then this could be the absolute perfect job for you!
Ohio Cash Buyers purchases homes and other property from homeowners who need to sell fast, for a myriad of different reasons. Your job is very specifically focused on making sure we get the deal done for those clients of ours, helping them through every step of the way, by handling the contract with the title company and ensuring we have Amazing customer service and 5-star reviews every time. However, at our current volume this is only a 15 hour a week job, so the rest of your time will be divided between other high level administrative tasks within the company: handling Property management calls, getting insurance for the company, and so much more until we are at full volume on the transaction coordination side.
It's a fast-paced job for sure, and no two properties or clients are ever the same.
There will be tons of little legal things to learn, but if you're a fast learner, they won't be hard.
If you are a Great fit for this type of role, you'll have to say Yes to the following:
1 -You'll absolutely Love to talk on the phone! You'll be dialing out 20-30-40x each day to achieve a million different things.
2 - You have to know how to build huge rapport with people from every walk of life, from someone losing their home to foreclosure to an attorney who is... too good for himself and doesn't have time to talk to you, and every type of person in between.
3 - You have to be very detailed, to a perfectionist level. Calendars, checklists, organization, planning, efficiency, etc. You will have so much to do, and it's all so very important, that if you're inefficient and disorganized, there's no way to do it correctly. So you have to love being organized, color-coded, labeled, binders and folders, and near-perfection in this way!
4 - You'll interact with a Ton of people as mentioned above, by email, phone, text, and in person. In all formats, you must be professional, courteous, friendly, and able to be persuasive to get stuff done! A bit of "sales ability" is certainly mixed into the role. Call it sales, psychology, or whatever... there are times when the homeowner Must close by Friday, and the title company is telling you it can't be done, and you have to Find a way to get it done by being crafty and creative. You will encounter different things like this every single week here, and it's in those moments that we truly Earn our 5-star client rating!
5 - You definitely have to be an extravert. You can't be timid or shy when you get on the phone or try to send an email/text to Avoid the phone... as the very best results will often happen with a simple phone call. And, as part of our perfect customer service, part of your job requires you to contact every client 2x per week, even if there are no updates, simply to keep them happy and apprised of the status of their closing timeline.
6 - Being highly proficient in all things Microsoft (Excel/Word) along with being able to easily pick up Any and All tech including our CRMs, programming Google Sheets, Dropbox, our server, TC programs, and other things. If you're very tech-savvy... this will all be pretty easy for you
If you are excited to be part of our ever-growing team and are keen to make an impact, we'd love to hear from you!
Please make sure you submit your cover letter and also let us know about your other skills and attributes, as we always hire multi talented and skilled employees! Submitting your cover letter is the for sure way to get your resume noticed, as we will have hundreds of applications submitted, and standing out is always the best!
MONEY! That’s what you want to see here, right? Cool, plus there’s more:
• $70,000-$75,000/yr OTE: There is a base salary of $50,000-$55,000/year with per-closed deal bonuses, and a negotiation bonuses for full package worth between $70,000-$75,000/year.
• 90 day review after DOE and annual reviews for additional bonuses and raises.
Responsibilities:
So what is the TC's role, exactly?
The TC is an individual who can lead deals from start to finish in an upper-management role that requires extraordinary organizational skills, A+ attentive customer service, critical and creative problem-solving.
.
Put simply, they have to break through brick walls sometimes to get stuff done, no matter what it takes.
• Entering client information into the client database system and submitting appropriate documentation to the office broker for file compliance; keeping track of and updating all relevant parties related to any transaction activity.
• Maintaining files and documents, and identifying and contacting the appropriate party to obtain any missing documents, signatures, authorizations, POAs, etc; Confirming all documentation has the appropriate signature and dates, that HUDs and closing statements are 100% perfect and match the PA, etc.
• Verifying all properties/transactions are entered correctly and are up-to-date in the CRM, set up all files in Basecamp, Dropbox, Google Drive, Calendars, Appts, and more.
• Manage all aspects of our real estate transaction process from processing sales in our database to auditing and maintaining the related transaction files.
• Scheduling closing-related appointments, and attending events regarding the closing process. This includes staying on top of all current appointments and updates, and re-scheduling appointments as needed.
• Wow the clients by communicating throughout the process in an upbeat, energetic customer-service way that garners 5-star glowing reviews, and follow up with the clients to ensure those reviews get posted!
• Ensuring the timely completion of all escrow documents, such as appraisals, titles, and mortgage loans; Maintain and follow up with all escrow-related documentation, start and stop all insurances and utilities.
• Representing the seller by acquiring seller approval for offers and counter-offers from buyers to complete the process in a timely manner.
• Scheduling home inspections and necessary repairs, and assisting with negotiations as needed.
• Hosting Tuesday team meetings where we go over every single deal we have incoming AB, pending, BC, rehab, etc, and provide status updates on all files to the entire team.
• Performing other administrative duties as required to work with the team, our attorneys on tough files, and a dozen more things.
• Providing aid to real estate agents, clientele, and other stakeholders with paperwork.
• Work closely with the title company and (occasionally) our in-house Realtors to retrieve any and all documents needed to close the file.
Qualifications:
Previous industry experience: Whether you have prior experience in the real estate industry, transaction management or coordination, working at a title company, working with loans and mortgages, etc – you will need some kind of relevant experience to thrive with us
• A true people person: LOVE talking to people and finding ways to solve problems and coordinate solutions and results
• Highly-Skilled communicator: You’re going to be talking to a lot of people over the phone every day, and you’re going to be sending a lot of messages and e-mails as well. You need to be very skilled in relaying information both in concise and accurate ways, and in a more friendly and relaxed manner.
• Self-motivated and driven: Motivated to serve people and provide excellent client service
• A quick and eager learner: Learns FAST, and is able to pick up challenging new skills quickly
• A real relationship-builder: Great at building rapport to establish and maintain solid relationships with a variety of clients, crews, title companies, Agents, etc.
• Good with technology: Must be good with tech. You’ll occasionally chase people down on FB, LinkedIn, etc. You’ll work in Excel, Google Docs, our CRM, Calendars, and other contact systems and software
• Neat, clean, professional : This applies to both your appearance and mannerisms! 80% of conversations are done over the phone or computer, and the remaining 20% are in-person
• Principled: FULL of integrity and always willing to do the RIGHT thing!
• Detail-Oriented: Highly-organized and thorough in your documentation and communication
• Consistent & Focused : Showing up to work daily, ready and able to handle whatever the day throws at you. Stability and a laser focus on what you’re doing will lead you down the road of true success, and anything extraneous that distracts you can easily lead you to failure instead. Know yourself and what you’re capable of, and drive yourself to achieve your best!
• Patient & Persevering: This is required! If you give up when you’re just 3 ft from hitting gold, or when it gets more difficult during your first week beyond training, you definitely won’t last here and you will never see the REAL money potential in this opportunity.
About Company:
The Ohio Cash Buyers family of companies is the Largest Real Estate Investment company here in SW Ohio for direct-to-seller cash home purchases. We've been in business since 2004 and have purchased over 3000 properties.
We have a Real Estate Investment focused team full of Sales, Operations, GCs, Realtors, Lenders, Attorneys, and Property Managers on staff.
Our office is a fun (but chaotic, disorganized, and intensely busy) friends-and-family environment. If you're seeking a long-term career and you're truly a A player, we would love to have you join our team.
Our team is the winner of numerous awards, including the BBB Torch Award for Ethics, and have endless amounts of 5-Star client reviews and testimonials who all sing our praises and LOVE working with us!
Job Tags
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