Customer Service Coordinator Job at Mercedes-Benz of Novi, Michigan

M20xNm1ad2F5R2dSWmxwYVdPWEJxKzRtSWc9PQ==
  • Mercedes-Benz of Novi
  • Michigan

Job Description

Mercedes-Benz of Novi is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks. If you are looking for an opportunity with excellent career growth while working for a company that is dedicated to their employees, then please join our team and help us grow to the next level!

About You

You’re a passionate, skilled, and dedicated individual who is excited by the opportunity to work at our store. You’re highly self-motivated and detail-oriented with solid organizational and time-management skills. You’re excited about innovative technologies and ideally have previous automotive dealership experience. We are committed to our goal to provide the ultimate customer experience and are searching for a like minded candidate.

What We Offer:

· State of the art facility

· Competitive pay

· Health, dental and vision insurance

· 401k

· Opportunity to grow

Responsibilities:

· Interact with customers every day by following up over the phone after a Service Appointment

· Listen to the customer, answer their questions, and direct customers appropriately as they request.

· Schedule service appointments

· Confirm scheduled & missed appointments

· Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries

- Accurately file away repair orders for future reference

Qualifications:

· Must have strong computer skills, including Gmail, Excel, and Word

· Must have a strong customer service background

· Outgoing and friendly personality

· Must have excellent verbal and written communication skills

· Must be punctual and reliable

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: 40 – 45 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Overtime

Ability to Relocate:

  • Novi, MI: Relocate before starting work (Required)

Work Location: In person

Job Tags

Hourly pay, Full time, Relocation, Monday to Friday,

Similar Jobs

Praesum Healthcare

Counselor Job at Praesum Healthcare

Evolve Recovery Centers:CounselorA first in class residential treatment center focused on mending the mind, body and spirit of those struggling with addiction and co-occurring disorders related to substance use. Each client will attend daily counseling, both individually... 

KIPP Columbus

Recruiter Job at KIPP Columbus

 ...Power Program, is a national network of free, open enrollment, college preparatory public schools dedicated to preparing students in underserved...  ...years. Job Description The Opportunity The Recruiter will serve as a critical member of the Recruitment Team,... 

ALONJA Enterprises LLC

Donation Specialist Job at ALONJA Enterprises LLC

 ...and have excellent communication skills? Join our team as a Work-from-Home Call Center Agent, where you'll play a vital role in supporting...  ...Office ~ Ability to work flexible hours, including evenings and weekends (You will set your own schedule) Benefits... 

Stitch Consulting Services, Inc.

Email Developer Job at Stitch Consulting Services, Inc.

 ...make marketing magic happen in Braze. About This Role This email development role is referred to in Stitch as the Technical...  ...quality assurance processes on the emails you and other Stitchers develop to ensure we are delivering the best emails for our clients... 

Jacob Sunroom, Exteriors & Baths

Direct Marketing Manager Job at Jacob Sunroom, Exteriors & Baths

 ...Way Our Core Values -We Care, Teamwork, Communication, Extreme Ownership, and Get Better Every Day Job Description: Direct Marketing Manager Our innovative and growing company is searching for experienced candidates for the position of direct marketing...