Job Description

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!

Assistant Store Manager 

About Life at PetSmart

At PetSmart, we’re more than just a company  obsessed with pets ; we’re  obsessed with our people too . Our values are rooted in  unconditional love —a lesson we learn from our pets—and staying  united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. 

Benefits that benefit you

• Paid weekly 
• Flexible schedule  
• Associate discounts and perks 
• Health benefits: medical, dental, vision 
• 401k 
• Tuition assistance  
• Career pathing  
• Development Opportunities 

The impact you’ll make

As the  Assistant Store Manager,  or as we like to call it ‘Experience Manager’ , you’ll have shared leadership oversight of the safety of people and pets, customer experience, inventory management, and financial outcomes within the store. You’ll also be expected to provide exemplary leadership to the store by driving company strategies, achieving targeted results, championing exceptional customer service and efficient execution of the store’s daily business. Our leaders are responsible for driving PetSmart’s vision, mission, values, and strategy within the store. 

• Store Operations-Lead the associate and customer experience at all levels and ensures pets in our care are safe and healthy.Oversees all PetSmart services (salon, training, hotels, day camp), live pet sales and adoptions. 

• Brand integrity-Maintain store standards and lead a culture of empowerment by ensuring compliance to our policies and procedures and code of ethics.Prioritizes and ensures a safe environment for our associates, pets, and pet parents. 

• People Leadership- Responsible for employment decisions and will facilitate the associate experience while supporting associate development.Facilitates the associate experience and supports associate development. 

• Expense management -Drive and identify opportunities to grow the business and hold associates accountable in achieving store P&L expectations such as sales and shrink targets.Works directly with services associates on productivity and scheduling to grow the business.  

What we’re looking for

• Passion for pets and people and the desire to grow a fulfilling career. 
• Minimum of 3-5 years of retail leadership or experience in a customer-focused environment.
• High school diploma or equivalent required.  
• Available to work  flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. 
• Proficiency in computer applications and written and verbal communications. 
• Able to work in a standing position for up to 8 hours. 

Do what you love

Join us for a chance to make a  meaningful impact  every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll  create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. 

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you!  Apply Now!

*This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. 

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into.  Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits, as described at 

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.  

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)  

For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

Job Tags

Weekly pay, Minimum wage, Holiday work, Work experience placement, Local area, Flexible hours, Night shift, Afternoon shift, Early shift,

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