Admission counselor Job at Roosevelt University, Chicago, IL

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  • Roosevelt University
  • Chicago, IL

Job Description

Position Title

Transfer Admission Counselor



Category

Administrative



Position Number

A99487



Posting Number

S0001227



Location

Hybrid - Chicago



Open Date

11/07/2024



Close Date



Open Until Filled?

Yes



Job Type

Full-Time



Working Hours



Position Summary

Do you love discussing goals and possibilities with students? Do you enjoy problem solving and working in a collaborative team setting? Are you interested in building a professional network at schools across Chicago-land? If so, Roosevelt University, located in the heart of downtown Chicago, is seeking a Transfer Admission Counselor who will strengthen our partnerships throughout Chicagoland, and help take our team to the next level. Roosevelt University has a social justice foundation, and our admissions team strives towards equity and creating access for students of all backgrounds.


This position reports to the Assistant Director of Transfer Admissions. A hybrid position based at our Chicago campus, there is an expectation that the Counselor will be on campus 2-3 days per week, depending on the time of year.



Hybrid – 2 days minimum on campus September through April, 3 days minimum on campus May through August; 1 day mandatory for all counselors to be on campus. The Transfer Counselor will travel to their assigned partner institutions regularly as part of their on-campus assignment.



Title IX Contact Information: Federal Title IX policy requires that all colleges and universities make known the contact information for the person responsible for coordinating its efforts to comply with Title IX regulations. At Roosevelt University, the Deputy Chief of Staff and Title IX Coordinator is Natasha Robinson. Her office is in the Auditorium Building of the Chicago campus, 430 S. Michigan Avenue. She can be reached at 312-281-3245 or [email protected].


Do not contact this email address for inquiries about your job application; if you have questions, you may email [email protected]



Knowledge, Skills and Abilities Required

  • A bachelor’s degree in relevant field.
  • A minimum of 1-year experience working in admissions/enrollment.
  • Strong public speaking and presentation skills.
  • Ability to adapt communication style to different audiences.
  • Ability to manage relationships both externally and within Roosevelt University.
  • Ability to establish and maintain effective working relations in a multicultural environment.
  • Ability to navigate personal and potentially difficult conversations and situations with care and tact.
  • Ability to exercise considerable judgment and discretion when working with prospective students, family and school partners.
  • Self-starter and ability to prioritize independently.
  • Excellent organizational, communication (written and verbal), interpersonal skills and attention to detail.
  • A positive and professional demeanor.
  • Ability to demonstrate a commitment to service excellence by embodying Roosevelt’s core values, mission, and vision in every aspect of the role working with students, faculty, staff, and visitors.
  • Experience with database systems like a CRM or SIS to input and access individualized and general information related to recruitment and enrollment .
  • Demonstrates proficiency in Microsoft Office Suite including Word, Excel, and Outlook.
  • Valid driver’s license and/or means to travel for recruitment.


Years of Experience Required

1



Required Education

Bachelor's Degree



Certification/Licensure Required



Minimum Qualifications

  • A Bachelor’s degree is required.
  • A minimum of 1-year experience of higher education admission/enrollment management and/or student services or other relevant work experience.


Preferred Qualifications

  • Fluency, or at minimum conversational in Spanish is preferred.
  • Experience with Slate or another CRM.
  • Experience with Banner or another SIS.



Equipment Operated

  • Basic office equipment: desktop/laptop computer, copier/ multi-function device, fax, cellphone and landline telephone.
  • Software systems: CRM (Slate), SIS (Banner), video conferencing (Zoom) and remote communication tool (Microsoft Teams)



Working Conditions

Standard climate and noise controlled office environment. Role is mostly sedentary and requires frequent use of wrists for typing, as well as extended time using computer.



Priority Application Instructions



Departmental Contact Information

Job Tags

Full time, Work experience placement, Remote job, 2 days per week, 3 days per week,

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